Retirement of legacy email forwarding service

Category: blog



As you may have heard, Oracle contributed the (OOo)  code to Apache in June. As part of this move, we will lose access to the servers that formally hosted the website and various other online services associated with the project.  Fortunately, the Apache OpenOffice project, working with the Apache Infrastructure Team, has been able to migrate most of these services to new servers, hosted by Apache.  This includes critical services like version control, downloads, website, wiki, bug tracking, user forums, etc. However, the email forwarding service will not be among the services we preserve. The email forwarder will be terminated effective March 15th, 2012.

How this will impact you

Starting on March 15th, 2012, emails sent to email addresses will stop forwarding.  Senders will receive a bounce notification pointing them to an OpenOffice website with more information on the termination of email forwarding.  No personal information about you will be shared with anyone.   If the sender already knows an alternative way to contact you, then they might resend their email to an alternative email address, or contact you via other means.  We cannot control this.  Many emails are automated, and there is no human at the other end to react to such bounce notices.  In those cases you will not receive the emails and may not even know that you have missed an email.  So we recommend that you not rely on senders reacting to the bounce notification. Instead you should proactively reach out to correspondents to notify them that your email address is changing.

What you should do

If you have an email address then you should take the following steps well in advance of March 15th, 2012:

  • Contact those with whom you have shared your openoffice email address and let them know to use a different address to contact you.
  • If you have subscribed to mailing lists using your address, then unsubscribe from your address and resubscribe with another address
  • If you have used your address as a registration address for an online service, then log in to that account and change your address.
  • If you list your email address on your webpage or in your profile page, then update that information.

Some special instructions for OpenOffice-related services:

  • To update the email address used with your Bugzilla account, follow the instructions here.
  • To update the email address used with your wiki account, follow these instructions:
        <li><a href="">Log in</a> to the wiki.<a rel="nofollow" href="" class="external-link"></a></li> 
        <li>Select the &quot;my preferences&quot; link at the top of the page.&nbsp; You 

    should be seeing the "User Profile" tab by default; if not, select that tab.

  • Change your email address, and save your change.  A large notice will appear, about the confirmation email.
  • You will get an email at your new address.  You must click on the "confirm" link to complete the change.  You should see a wiki Special Page, confirming that your new address is verified.
  • If you are subscribed to a ezmlm mailing list, such as ooo-dev, ooo-users, or ooo-marketing, then you will need to unsubscribe from the list from your old address and resubscribe with your new address.  More information on working with the mailing lists can be found here.
  • If you have an account on our Extensions or Templates website, then please login to that account and follow the given instructions for converting your account over to the new SourceForge hosted authentication. If you have forgotten your password, you can reset your password, but you need to do that immediately, before March 16th.  Also, if you received an email from providing you with instructions to retain access to the OpenOffice Extensions and Templates website you can trust that source.  It is not a "phishing" attack.

For more information

You can read more about the current status of the migration effort on this wiki page.

Additional relevant information is published in our project blog (which you are currently reading).

If you have questions, you can send them to our public user support list at  You can also subscribe to that list by sending an email to

-- The Apache OpenOffice Podling Project Management Committee